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Epic Games addresses competitive payout issues & unveils future payment improvements

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Epic Games has come under fire several times in recent months for failing to pay competitive players for victories and services. In a new blog post, they’ve put forth a new plan to better deliver payments to players.

Let’s be honest. Competitive Fortnite has been having a rough ride lately due to some serious payment scandals. These include accusations from a variety of competitive players including winners from Winter Royale & Summer Skirmish.

In an attempt to clear things up and admit to their shortcomings, Epic Games has released an extensive new competitive blog post on payments.

Payment Process Improvements

It’s a long road to redemption for Epic Game’s payment team

Due to the scandals of players not receiving payment, Epic wants to reassure current and upcoming competitive players that this will not happen in the future.

The first step in Epic’s plan to rethink the Fortnite prize payment system is a series of improvements to help with information gathering and communication.

“Our primary areas of focus for improvements to the Competitive Payment process include: (i) providing players with status updates, via email, on a regular basis; (ii) creating a more intuitive landing page and payment flow that allows players to more easily track the status of their payments; and (iii) enabling players to more easily make changes to their information. Find more details on the upcoming changes below:”

This three pronged plan is how Epic hopes to ensure that players understand what is expected of them. In return, Epic will provide faster, direct updates on payments to the players at reasonable intervals.

“We will now be sending regular email updates on payment status to players.

  • Please note that all communication and payment information will be processed via the email associated with your winning EpicID.”

While we want to commend Epic’s obvious efforts to improve, we must point out that these procedures should have been in place from the beginning. The post continues with more information about how Epic will achieve a better future for competitive payments.

  • The tax information verification process and “Prize Acceptance and Release Form” segments will now be combined into the same location.
    • For minor players, their parent/guardian will also need to provide their email and phone number to accept the payment on behalf of the minor.  
      • Note: The minor is still considered the prize recipient and will be issued a 1099-Misc or 1042-S, as applicable, by Epic.
    • Tax verification can take up to two weeks.
    • Once the tax information verification process has been completed, players will only need to agree to the consent form for future events.
  • Future improvements will enable players to more easily update their information without the need for assistance from Player Support. This includes updates to a player’s tax ID, tax country, address, and name.
  • On the payment portal, we will also be clearly displaying to players the events they’ve qualified for, the prize (pre-tax) that they’ve won, the amount taxed, the net payout they’ve received, and the status of their tax verification and payment.

The above information does give a sense of Epic’s genuine regret over their past inadequacies. Detailed information about taxes, player support, and payment amounts should be a no-brainer in all esports leagues.

All these improvements are said to be “coming soon” and no specific ETA has been given.

New Payment Flow’ for prize winners

Hopefully these systems are in place for the FWC prize payouts

In addition to these procedural improvements, Epic wants to implement a whole new ‘Payment Flow System’ and interface. The new system will show prize winners a clear visual flow of their current payment status.

The new concept is very reminiscent of how UPS and FedEx display their deliveries for customers. The payment flow system will be made in partnership with HyperWallet.

“Once the Tax Interview and consent form process have been completed and approved, you’ll receive an Account Activation email from HyperWallet. After accepting this email, you’ be prompted to follow the HyperWallet process for providing payment information.

After the payment verification process has been completed and approved, players will be able to track the status of their payment on HyperWallet (Created, Pending Action, Processing, Released). More information on this flow will be provided once it becomes available.”

New Payment Flow System – via Epic Games/HyperWallet

Info for unpaid winners from events before April 2019

Some winners from Winter Royale are still allegedly awaiting payment

Epic Games ended the major blog post with information regarding those players who have not been paid from events before April 2019.

These would include all the players that have complained about being unpaid from Winter Royale, Summer Skirmish, and beyond.

Here’s Epic’s full statement on the matter:

If you won a prize in a tournament prior to April 2019, you will still need to continue using our existing payment flow. Our Player Support agents have begun actively reaching out to any players who have yet to submit payment information to help them through the process.

To track folks down, we’re sending an email to all accounts associated with a winning EpicID who have not submitted the required information or who have yet to be paid. In this email, we’re including specific instructions regarding payment next-steps, along with contact information for a Player Support agent to help guide you through the process.

We’re also sending in-game messages via the Gift Box system to inform players which email address they need to check to continue the payment process.

Players who became eligible for a prize from an event that occurred after April 1, 2019, will be able to use the improved payment process described above once they become available.

This new information does seem very positive for both the future of Fortnite esports and the unpaid players.

In all honesty, many of these players should have been contacted and paid long before this. With that said, it’s good to see that Epic has a solid plan for the future.

The end of the post includes some contact information for players that need additional assistance.

For further assistance regarding the Competitive Payment process, please send an email to [email protected]. A Player Support agent will be assigned to your case once we receive your email, so be sure to keep an eye on your email for a response.

Original post from Epic Games can be viewed in full on Fortnite.com.

While the post doesn’t immediately take care of every payment problem, it makes it clear that Epic is done messing around with payments. They know they’ve messed up in the past and are seeking to deliver a much improved system for the Fortnite World Cup and future events.

Leak

Leaked Fortnite 14.40 skins & cosmetic items

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New Skull Trooper Fortnitemare characters.

Fortnite’s v14.40 update has officially signalled the start of Fortnitemares 2020, and a brand-new patch means we have plenty of leaked skins and cosmetics to take a look at.

While Season 4 has been all about superheroes, Halloween is the name of the game for the next couple of weeks, with Fortnite’s annual spooky event Fortnitemares making it’s welcome return, and bringing back Midas too.

Midas disappeared at the end of Season 2 when his Device experiment ended in disaster, but the 14.40 update sees the character regain control of The Agency thanks to his Shadow Henchmen, who will play a significant role in the game for the next few weeks.

For cosmetics fans, a new update means new skins, gliders, back bling, and more to look at ahead of their addition to the Item Shop, and thanks to data miner HYPEX, we can take a look at everything that will appear in-game over the next few weeks.

Midas standing in front of Shadow Henchmen.
Midas is the star of the show in Fortnite’s 2020 Fortnitemares event.

Skins

As always, new skins are the highlight of any cosmetic drop, and there are plenty for fans to sink their teeth into during the Fortnitemares event.

Beef Boss and Fishstick are two new members of the Skull Squad, while the Skull Trooper himself gets a party makeover. Elsewhere, we have some new default characters for those who like to keep things simple, while the Good Doctor skin has a special emote that sees him transform into a massive monster when he drinks a potion.

Emotes

We’ve also got some new emotes, including one which sees your character play the banjo on a rocking chair, and a zombie walk which fits the Fortnitemares theme.

Unfortunately, we haven’t seen any gliders, back bling, or weapon wraps just yet, but we’ll be sure to add them to this article when they are revealed.

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Patch Notes

Fortnite 14.40 patch notes: Fortnitemares 2020: Midas’ Revenge

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Fortnitemares is back as spooky season takes hold, with Midas making his return to the game in the v14.40 patch, which is live on PC, Xbox One, PS4, and Nintendo Switch on October 21.

Fortnite Season 4 has been all about superheroes, but with Halloween fast approaching on the horizon, it’s time for “Earth’s mightiest heroes” to take a backseat and make way for some ghoulish fun.

Of course, that means it’s time for the annual Fortnitemares event, with the 14.40 patch bringing some spooky additions and Halloween-themed items to help players get in the mood.

With the patch now rolling out across PC and consoles, here’s everything you need to know before you jump into the action.

Fortnite v14.40 Update patch notes


Fortnitemares 2020: Midas’ Revenge

The headline addition in this patch is the return of Midas, who acts as the main character in the 2020 edition of the Fortnitemares Halloween event.

The character hasn’t been seen since Season 2 when his Device experiment backfired, flooding the entire map. Now, he has reappeared to cause some more havoc, taking residence at The Agency once again with an army of the undead to help him with his plans.

From October 21 to November 3, players who meet their demise in Solos, Duos, or Squads can return to battle as one of Midas’ Shadow Henchmen for a shot at earning a Nitemare Royale, and join your fellow Shadows to take down those still living by using otherworldly abilities.

Loot Pool Changes

Fortnitemares doesn’t just bring back Midas, but also introduces a number of new Halloween-themed items like the Witches Broom that let’s the user soar around the island, the Fiend Hunter Crossbow, and of course, the Pumpkin Rocket Launcher.

There’s also some new consumable items in the form of candy like Candy Corn and Jelly Beans, which will add health or shield, or perhaps give you some new powers to wield.

A major surprise though is the vaulting of the Charge Shotgun, which has been removed from the game for the foreseeable future.

Players have special Halloween items to enjoy during Fortnitemares.

Huge PC patch size

Those downloading on PC will notice that this week’s update is massive, coming in at 27GB, which is much larger than they typically tend to be.

This is good news for players though, as although this patch will take longer to download, it actually shaves 60GB off the entire file size of the game, improves loading performance, and will make for smaller update downloads in the future.

Bug Fixes

As always, Fortnite’s 14.40 patch also has some bug fixes that should improve quality of life for players, and address some of the frustrating glitches that can make the game frustrating to play.

These bug fixes have been taken from Epic Games’ official Trello board, and we’ll be sure to update this article with any more changes we discover.

General

  • Honey Hitters Pickaxe disabled.

Battle Royale

  • Cozy Chomps and Ravage Outfits appearing as Ramirez.
  • TWIP! Legacy not being awarded.
  • Inventory shuffling after respawning in Team Rumble.
  • Doctor Doom’s Mystical Bomb temporarily disabled in competitive playlists.

Creative Mode

  • Players without matchmaking permissions cannot access the Team Size setting.
  • Sky color does not change when adjusting light color setting.
  • Fog and lighting settings changed in Creative.

Mobile

  • Vehicle buttons missing.
  • Black textures on foil variants on Nintendo Switch.

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Patch Notes

Fortnite v14.30 Update patch notes

Fortnite’s third major update of Season 4 has arrived in the form of the 14.30 patch, which brings a major Combat Shotgun buff to players on PC, Xbox One, PS4, and Nintendo Switch.

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Superheroes are the name of the game in Chapter 2 Season 4, as they take over the Fortnite island and prepare for a massive war with the evil Galactus, who’s coming to change the reality of the game forever.

With a battle on the horizon, Epic Games have decided to adjust the Combat Shotgun to give you a helping hand, while also introducing some new modes for fans to sink their teeth into.

Fortnite v14.30 patch notes

Loot Pool changes

The biggest news coming out of the October 13 patch is the adjustments Epic have made to the loot pool. The Combat Shotgun has been given a major tweak, which Epic hope will make it more useful throughout the rest of the season.

The developers confirmed that they had increased the range at which it deals damage, so hopefully players will be able to take down enemies at slightly longer distances, although Epic stated that they would be asking for feedback about the change.

Elsewhere, they’ve also announced that they are rotating in some new superpowers to keep things fresh, which will be available around the island.

Epic Games
The Combat Shotgun has received a buff.

Rally Royale LTM

Along with the buff, Epic have also dropped a new LTM for fans to sink their teeth into. Rally Royale is all about getting from Point A to Point B as fast as possible, though it won’t be easy.

In this mode, your task is to collect tickets before anyone else. If you’re first, a finish line will appear on the map, which you need to speed to if you want to be crowned as the winner. This LTM is expected to go live “later in the week,” Epic confirmed.

Rally Royale will test your driving skills.

Marvel Knockout Super Series

Fortnite players can get their hands on the new Daredevil skin early by winning one of the Marvel Knockout Super Series tournaments that are included in v14.30. These elimination cups begin on Wednesday, Oct. 14.

There will be four total tournaments, with anyone who competes in all of them rewarded with an exclusive Nexus War glider.

Bug Fixes

As usual, the Fortnite team has also added a number of bugs and issues to their official Trello board. This week’s patch will include fixes for many of these recurring problems, including a series of Party Royale glitches, and plenty more.

Here is the full list of bug changes set for v14.30:

General

  • Audio of Last Forever Emote playing even with licensed audio muted.

Battle Royale

  • Placing a map marker cancels movement.

Creative Mode

  • Grass is not removed when placing objects on the ground.
  • Some players not granted items after first round in some team games.
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