Battle Royale Top Issues

Players may not receive the Nana Cape despite meeting the requirements to do so.

Description: Players who complete Bunker Jonesy’s Collect 40 Fortbytes Challenge are unable to receive the Nana Cape, the reward for the challenge.

Discussion Thread: Reddit thread 1 Reddit thread 2

Platform: All

Work Around: None known.

JIRA: FORT-185230

Wraps appearing different from icon whe viewed in Locker

Description: Wraps viewed in the Locker can appear differently than their icon. This is a visual only issue and the Wrap still appears correctly when applied to a weapon/vehicle.

Discussion Thread: Reddit

Platform: All

Work Around: None

JIRA: FORT-180705

Getting stuck under opponent-placed ramps.

Description: If on the ground and an opponent places a stair that goes above the player model, it can sometimes force a player to be stuck in the ground.

Discussion Thread: Reddit

Platform: All

Work Around: None

JIRA: FORT-172831

Traps may remain after breaking the structure attached

Description: Traps may remain after breaking the structure attached

Discussion Thread: https://www.reddit.com/r/FortNiteBR/comments/bwxaxy/trap_eats_heavy_sniper_shot/?st=jwjc9zdf&sh=06695883

Platform: All

Work Around: None

JIRA: FORT-173131

Players can sometimes fall off ziplines immediately after getting on them.

Description: Players can sometimes fall off ziplines immediately after getting on them.

Discussion Thread: Reddit thread

Platform: PS4

Work Around: None known.

JIRA: FORT-178317

Lighting in v9.20 is darker than intended.

Description: We are currently investigating lighting in Fortnite being darker in v9.20 vs v9.10.

Discussion Thread: https://www.reddit.com/r/FortNiteBR/comments/bxrriq/v910_vs_v920_lighting/?utm_source=share&utm_medium=ios_app

Platform: All

Work Around: None

JIRA: FORT-182088

Some situations where the Chug Jug will complete its animation but not grant HP + Shield

Description: Some situations where even though the animation for the Chug Jug appears to finish, a player will not be granted the Health or Shield they should.

Discussion Thread: Reddit

Platform: All

Work Around: Try not switching to a weapon to quickly after the Chug Jug animation completes.

JIRA: FORT-165417

Language swapping no longer instantly applies to most of the UI elements

Description: Changing Language in-game no longer instantly applies to most of the UI elements as it did before.

Discussion Thread: N/A

Platform: All

Work Around: Restart the game client to complete the language change.

JIRA: FORT-181242

Traps are sometimes invisible to players.

Description: Traps sometimes rise into structures’ ceilings and therefore cannot be seen by players.

Discussion Thread: Reddit thread

Platform: All

Work Around: None known.

JIRA: FORT-178205

Pick up Issues

Description: Players may experience issues picking up items

Discussion Thread: [Reddit] https://www.reddit.com/r/FortNiteBR/comments/c2oplk/new_glitch_with_the_recent_update_picking_up/?utm_source=share&utm_medium=ios_app

Platform: All

Work Around: None

JIRA: FORT-185670

Style challenges from past seasons appearing even though completed

Description: We�re currently investigating an issue with Style Challenges from previous and current Battle Passes, even though they are completed.

Update:: We’re working on a fix that will prevent this issue from occurring to any more players moving forward.

Discussion Thread: Reddit

Platform: All

Work Around: None

JIRA:

Player models sometimes swap with another player’s model after a squad formation change.

Description: If a player swaps with another player from another group in a Large Party, the player who was swapped will sometimes have the first player’s model.

Discussion Thread: Reddit thread

Platform: All

Work Around: None known.

JIRA: FORT-180253

Muted/Muffled audio

Description: Audio sounds muted or muffled in the latest update. We will have a fix in an upcoming release.

Discussion Thread: Reddit

Platform: All

Work Around: None at this time

JIRA: FORT-181883

Crashes on all platforms in all modes.

Description: We’re aware of an issue causing players to experience an increase in crashes on all platforms in all modes. We’re investigating this issue and will provide an update when it is fixed.

Discussion Thread: Internal

Platform: All

Work Around: None known.

JIRA: FORT-181539 FORT-181540 FORT-181321

Dark Vertex Back Bling – Make Good

Description: We are going to be granting all players who purchase the Fortnite Battle Royale Special Edition Xbox One S Bundle a Dark Vertex Backbling in the near future.

The grant has been completed!

Discussion Thread: Reddit Thread

Platform: All

Creative Mode Top Issues

It is possible to load into an invisible island after entering the same island twice

Description: When returning to the Hub and changing Island, the rift will not have a loading period. Re-entering the rift will still bring the Player to an invisible island.

Discussion Thread: Reddit

Platform: All

Workaround: Leaving match, or closing the Client, and joining a new server make the Islands available again.

JIRA: FORT-160841

Last collected collectible is not appearing in the next round

Description: When you run through a map more than one time during one session, there is a small chance that the final coin you have to collect wont appear. As you collect the 10th coin, the game ends, and that coin might be missing the next game.

Discussion Thread: Internal

Platform: All

Workaround: None known

JIRA: FORT-180296

Certain actions on a controller require double-tapping to perform

Description: When switching between combat mode and build mode, sometimes players are required to double tap a button to perform an action.

Discussion Thread: Reddit

Platform: Any with a controller

Work Around: Leave the match and reenter

JIRA: FORT-173274

Fog effect not working correctly

Description: Players will notice an inconsistency with the fog effect.

Discussion Thread: Reddit

Platform: All

Workaround: Players could use the floor fog effect as a replacement

JIRA: FORT-166010

Creative maps changing direction when published

Description: There are reports that Creative maps are changing directions upon publishing. The mini map also changes, rotating 180 degrees.

Discussion Thread: Reddit thread 1 Reddit thread 2

Platform: All

Work Around: None

JIRA: FORT-181850

Terrain issues with Canyon island

Description: Part of the mountain textures are exposed, revealing a flat textured wall jutting from the side of the cliff.

Discussion Thread: Reddit

Platform: All

Workaround: None at this time

JIRA: FORT-179644

Server ends when a game is completed after a storm has finished closing

Description: Creative servers close upon game completion if a storm created by the storm device closes.

Discussion Thread: Reddit

Platform: All

Workaround: None

JIRA: FORT-181876

Previously placed Billboards are affected by changes to text wrapping.

Description: Changes to text wrapping in the latest patch have impacted text on previously placed billboards.

Discussion Thread: Internal

Platform: All

Workaround: None at this time

JIRA: FORT-180393

Creative Disconnects

Description: Equipping items from the Creative inventory may cause disconnects from Creative sessions.

Discussion Thread: Reddit

Platform: All

Workaround: None at this time

JIRA: FORT-181551

It is difficult to interact with objects inside of the Barrier device

Description: it is at times difficult to interact with structures and objects in proximity of the Barrier device.

Discussion Thread: Reddit

Platform: PC

Workaround: Place ‘Barrier’ device after interacting with objects.

JIRA: FORT-172498

Players get sent back to a previous checkpoint

Description: Players can sometimes be sent back to a previous checkpoint. This occurs when two players try to spawn on the same checkpoint spawn pad at the same time, or near the same time.

Discussion Thread: Internal

Platform: All

JIRA: FORT-175780

Using phase mode causing character to be stuck in a weird state

Description: Players may get stuck in phase mode or be unable to jump if they are not using default keybinds. We are checking into this issue

Discussion Thread: Reddit

Platform: All

Workaround: Use default keybinds until a fix is implemented

JIRA: FORT-169697

Save The World Top Issues

Epic rarity Gammatron 9000 will not upgrade to Legendary schematics

Description: The Epic rarity Gammatron 9000 will not upgrade to it’s Legendary variant when attempting to upgrade it.

Discussion Thread: Internal

Platform: All

Workaround: None

Jira: FORT-179723

Weapons given to defenders during ‘Wargames’ missions are not returned

Description: Weapons given to defenders during ‘Wargames’ missions are not returned after the mission is completed.

Discussion Thread: Reddit Thread

Platform: All

Workaround: None

Jira: FORT-178257

Plasmatron 9000 has a slower than intended fire rate

Description: Plasmatron 9000 may have an inconsistent/slower fire rate that may delay or prevent overheating.

Plasmatron may not have a consistent fire rate when holding down the fire button or rapidly tapping, adding fire rate alterations has the weapon overheat more consistently.

Discussion Thread: Reddit Thread

Platform: All

Workaround: None

JIRA: FORT-183782

Slow field border is extremely light around the edge

Description: Slow Fields visual is extremely bright around the edges.

Discussion Thread: Reddit Discussion

Platform: All

Workaround: None

Jira: FORT-182059

Husk power level does not scale correctly when starting a Wargames match

Description: Husks power levels are not scaling correctly when a Twine PL player plays down into Stonewood or Plankterton.

Discussion Thread: Reddit Discussion

Platform: All

Workaround: None

Jira: FORT-184088

Players may crash when freezing fire smashers

Description: Players may crash when using hero abilities or traps that freeze smashers.

Discussion Thread: Reddit Discussion

Platform: All

Workaround: Avoid using any hero abilities or traps that freeze.

Jira: FORT-185182

Trap durability isn’t restored after playing Endurance mode

Description: Trap durability and wall health isn’t properly restored after failing a SSD Endurance mission.

Discussion Thread: Reddit Discussion

Platform: All

Workaround: None

Jira: FORT-184729

Phase Siphon and Run and Stun perks are not functioning when Phase Shifting through enemies

Description: Outlanders using Phase Siphon or Run and Stun may not be impacting husks.

Discussion Thread: Reddit Thread

Platform: All

Workaround: None

Jira: FORT-181541

Player’s screen may sporadically zoom in and change in color when jumping into a rift.

Description: Players screen my zoom in and change colors when jumping into a rift. This issue may resolve it self after exiting the rift or it may continue to persist.

Discussion Thread: Reddit Thread

Platform: All

Workaround: None

Jira: FORT-178046

Defenders are unable to shoot with the Sci-Fi pistol / overheat mechanic.

Description: Defenders may be unable to shoot when given a Sci-fi pistol / weapon with the overheat mechanic. We’re aware and working to get this issue resolved.

Discussion Thread: Internal

Platform: All

Work Around: None

Jira: FORT-177380

Structures Health do not scale properly in SSDs and Wargames

Description: Wall health does not properly scale when doing Wargames and Storm Shield Defenses.

Discussion Thread: Reddit Discussion

Platform: All

Workaround: None

Jira: FORT-177296

Mobile Top Issues

Dedicated fire button does not function after anchoring Baller Grappler with tap to fire

Description: When using the Baller players may not have the function of the dedicated fire button when using tap to fire

Discussion Thread: Internal

Platform: Mobile

Workaround: Exit the vehicle or double tap the right side of the device screen

JIRA: FORT-167385

Audio

Description: Players are reporting various audio issues. Reports include audio being too loud, muffled, and no control over the volume.

Discussion Thread: https://www.reddit.com/r/FortNiteMobile/comments/c06fkl/v921_megathread_and_other_important_links/

Platform: Mobile

Workaround:

JIRA: FORT-183678 FORT-183682 FORT-183691

Chest in Neo Tilted is unopenable

Description: Player can not open chest

Discussion Thread: Internal

Platform: Mobile is affected the most but this can affect all platforms

Workaround: N/A

JIRA: FORT-177419

Graphic Settings

Description: Some devices have had there ingame graphic setting selection lowered while we work on crashes on those selected devices.

We’re are working with Apple on affected devices to address memory concerns with Fortnite on the new OS for iOS devices. We’ll update when we have more information.

Discussion Thread: Internal

Platform: Mobile

Workaround:

JIRA: FORT-171315

Nintendo Switch – Voice chat

Description: Voice chat may have issues depending on the device being used.

Discussion Thread: https://www.reddit.com/r/FortniteSwitch/comments/a9qd71/fortnite_switch_microphone_issues/

Platform: Switch

Workaround: None Known

Jira:

Nintendo Switch-Aim Assist functionality performs poorly with certain weapons

Description: Players have reportedAim Assist is performing poorly with certain weapons.

Discussion Thread: https://www.reddit.com/r/FortNiteBR/comments/bchetf/switch_issues_update/ekqsjfl/?utm_source=share&utm_medium=web2x

Platform: Switch

Workaround: None Known

Jira:

Virtual Keyboard not typing in login screen for Android

Description: Virtual keyboard for login screen isn’t populating text after typing.

Discussion Thread: Internal

Platform: Android

Workaround: The player will need to use the standard keyboard. In order to change your keyboard, you will need to go into your phone settings. For more information please see the following site to change your keyboard back to standard.

https://gadgetguideonline.com/s9/how-to-use-the-floating-keyboard-on-galaxy-s9-and-s9-with-android-pie-update/

Jira: FORT-160038

Controller L3 and R3 functionality

Description: Players who use a controller on iOS are currently not able to use L3 and R3 functionality. Apple has released an update to allow this functionality and we are working on including this feature for iOS. Some hardware is still limited in supporting L3 and R3.:

Discussion Thread: https://www.reddit.com/r/FortNiteMobile/comments/al1hfk/controller_support_megathread/

Platform: iOS

Workaround: None

Jira: FORT-145601

Letterboxing occurs on iPad

Description: New iPad Pros do not use the entire screen and have slight black borders.

Discussion Thread: Internal

Platform: iOS

Workaround: None Known

Jira: FORT-127434

Android Voice Chat

Description: Players are experiencing voice chat issues on the Android platform.

Discussion Thread: Internal

Platform: Mobile

Workaround:

JIRA: FORT-165561

FPS counter is not displayed ingame

Description: FPS counter is not displayed ingame only in the lobby.

Discussion Thread: https://www.reddit.com/r/FortNiteMobile/comments/bxmuuv/anyone_elses_fps_counter_appear_in_the_lobby_but/

Platform: Mobile

Workaround:

JIRA: FORT-179314