UPDATE – May 28: On Epic Games’ official Trello Board, they have confirmed that the Refund System will be added back in and is ready for the next update to the game, expected to come some point this week.
Stay tuned for the latest info.
The self-refund feature is finally returning! After it’s removal at end of April, it’ll finally be available in-game again before June 1st according to emails sent out by Epic. The following message has been sent to those trying to seek refunds through the website:
If you’d like a refund on a recently purchased cosmetic item in Fortnite Battle Royale, you’re in luck. Our Self-Service Cosmetic Return feature will be live by June 1st!
Here’s how the Self-Service Cosmetic Return feature will work: Players will be allowed to return up to 3 cosmetic purchases for V-Bucks (lifetime). Only eligible purchases made within the past 30 days are able to be returned.
Battle Royale Items that are eligible for return: Emotes Gliders Harvesting Tools Back Bling Outfits
If you are returning any item purchased any time after May 1st, 2018, you’ll be able to do so once the Self-Service feature is live.
Please don’t hesitate to reach out if you have any other questions! BadHero Epic Games Player Support Lead http://epicgames.com
Here’s a screenshot of how the system looked in-game before it was removed: